Summary:

Performs skilled administrative work providing specialized services and programs for the library and preparing statistical reports.

Essential Functions and Responsibilities include:

Manages the Spangler Branch and supervises/directs the work of one full-time library assistant

Assist customers with in-depth reference services at the access services desk at the Spangler Branch

Instructs customers in how to use the library and its print and electronic resources

Assists the public in person, by telephone, or via virtual chat; provides specific information and instructions

Orders library materials (books, DVDs, audio books, periodicals, etc. and office supplies for the Spangler Branch

According to the Crew Manual of wedding or the deselection of materials, remove materials from the librarys catalog and conduct an annual or bi-annual inventory of all library materials at the Spangler Branch and the Eugenia H. Young Memorial Library

Processes and enters new materials into the librarys integrated library system (ILS)

Process inter-library loan requests; process customer hold requests and requests for new materials

Records daily, weekly, monthly, and annual statistics for the Spangler Branch

The responsibilities and duties outlined above are intended to provide a general outline and summary of this role. It is not intended to be an exhaustive or comprehensive list of duties and responsibilities. Additional tasks may be assigned as needed, with or without notice, to meet the needs of the department and county.

Supervisory Responsibilities:

Supervisors and Managers play a critical role in ensuring operational efficiency, team productivity, and organizational success through subordinate staff in Adult Services and Youth Services of the library. Continuous supervision is exercised over a library program assistant.

Key areas of responsibilities include but are not limited to: Team Management, Performance Monitoring & Feedback, Training & Development, Recruitment & Hiring, Onboarding, Termination & Disciplinary Actions, Compliance & Policy Adherence, Problem Solving & Communication, and Workforce Planning & Delegation.

Education & Experience:

Master's degree in library science or library and information science from an ALA accredited school and 3 years of progressively responsible professional public or academic library experience, and 1 year of supervisory/management experience.


Knowledge, Skills, and Abilities

Knowledge of integrated library systems and applications; Microsoft office and/or Google Suite

Knowledge of library collection development best practices; materials and research techniques

Ability to analyze records and statistics

Ability to exercise initiative and independent judgment

Ability to communicate ideas effectively both orally and in writing

Ability to establish and maintain effective working relationships with library customers, library staff, and community partners.

Work Environment / Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This work requires frequent exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force

Work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires standing, walking and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting

Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly

Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound

Work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities

Work is generally in a quiet location like a library

License & Certifications:

Possession of North Carolina Public Librarian Certification, or ability to obtain within one (1) year of employment.

Valid drivers license with insurable driving record

Work Location:

This role must work from the location identified at the time of hire with work travel required as needed. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR for approval.

Additional information:

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Cleveland County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.